In case a member forgets his/her password, you have the option of sending them a new password manually. Also, a member can use the "Forgot password?" option on the login page of your members area.
In case you want to send a new password manually, this is how to do that... Go to Members and search for the member that you want to send a new password to. Click on the name of the person in question, select the downward pointing arrow on the top right of your screen and simply press "Send password"
After you've completed this action, a member will receive an email with a link to reset his/her password and can immediately log back in to your MemBirds site.